Contact Centres

Barclays wants people with engaging personalities, just like you

In every story there are characters that people warm to. What do they have above all else? Well, we think they have charming, charismatic personalities. And at Barclays, they’re valued members of the friendly teams who work in our Contact Centres, creating relationships with our customers and building trust through to their outstanding knowledge and professionalism. Does that sound like you? If so, then you’ll be the perfect fit for Barclays.

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Digital Banking

Our Leeds Contact Centre

At our Leeds Contact Centre, based in Millshaw Court, staff and visitors have access to 550 car park spaces, a free shuttle bus service as well as a great car share scheme which provides employees an affordable and environmentally friendly way to get to and from the site.

Millshaw Court also houses a canteen serving an extensive range of handmade fresh food. Employees can also make use of our onsite health and fitness wellbeing centre which offers a wide range of activities and a well-appointed gym, featuring exercise bikes, resistance machines and treadmills — helping promote a sense of wellbeing and a good balance of work and play.



Which role is right for me?

Customer Advisor  – Mortgages

When you join our team as a Barclays Customer Advisor, you’ll be responsible for helping our mortgage customers as they begin their mortgage journey. You’ll work with our customers to understand their requirements, determine eligibility and help them fulfil their home buying aspirations by handing off to a Mortgage Advisor in a branch or over the telephone.

You’ll attain the highest standards of regulatory compliance and customer satisfaction, and in return we will give you a comprehensive range of innovative products, a truly supportive environment, plus comprehensive training.


Customer Service Mortgage Specialist

As a Barclays Customer Service Mortgage Specialist, you’ll go the extra mile to deliver effective, efficient and compliant telephone based mortgage advice to our customers. You will be working collaboratively with intermediary business and contact centre colleagues in order to bring consistently high levels of service to each and every customer.

Our customers deserve the best. The same goes for our people. That’s why you’ll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.

Featured jobs

Featured Stories

The road from Cashier to Premier Relationship Banker
By Samantha England

There are so many opportunities to take advantage of at Barclays. It’s a massive business. So whatever your strengths, skills or area of interest, there is bound to be an avenue for you to explore. You can count on plenty of help and support too.

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From being self-employed to busy mum and Team Leader at Barclays
By Ruth

I was self-employed before joining Barclays and then I had a little boy, so I wanted to make a positive change. I was looking for a job that would offer me security and the kind of life-work balance I needed to have a career and also be a mum. That’s when I discovered Barclays would […]

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