Contact Centres

Our Gadbrook Park, Northwich Site

We have around 1,200 team members based in Northwich. We’re dedicated to bringing a customer-focused approach to every call and raising the bar in our own individual way.

We’re looking for people from all kinds of backgrounds to join us; people who can build relationships through empathy and get to the heart of the matter on a range of issues. It’s your approach and personality that matter most; the rest we can teach you. Our training is first-class and will equip you with everything you need for this role and for your future development.


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Digital Banking

Roles at Northwich

They’re all about customer service. But that isn’t to say every job here has that term in the title. For example, our Cash Management Executives are really Customer Service Advisors who are the first point of contact for clients. Our Business Relationship Managers focus on a portfolio of customers with small businesses, to help those grow.

Client Services Executives look after Business Banking clients, many of which are start-ups. And Onshore Specialists raise and manage incidents relating to our electronic banking products, providing excellent service every time. A few roles largely have internal customers, but service is still central to what they do.

Why not take a closer look to see what would suit you?

Featured Stories

The road from Cashier to Premier Relationship Banker
By Samantha England

There are so many opportunities to take advantage of at Barclays. It’s a massive business. So whatever your strengths, skills or area of interest, there is bound to be an avenue for you to explore. You can count on plenty of help and support too.

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From being self-employed to busy mum and Team Leader at Barclays
By Ruth

I was self-employed before joining Barclays and then I had a little boy, so I wanted to make a positive change. I was looking for a job that would offer me security and the kind of life-work balance I needed to have a career and also be a mum. That’s when I discovered Barclays would […]

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