Contact Centres

Our Gadbrook Park, Northwich Site

We have around 1,200 team members based in Northwich. We’re dedicated to bringing a customer-focused approach to every call and raising the bar in our own individual way.

We’re looking for people from all kinds of backgrounds to join us; people who can build relationships through empathy and get to the heart of the matter on a range of issues. It’s your approach and personality that matter most; the rest we can teach you. Our training is first-class and will equip you with everything you need for this role and for your future development.


aperture top aperture top
aperture bottom aperture bottom
Digital Banking

Roles at Northwich

They’re all about customer service. But that isn’t to say every job here has that term in the title. For example, our Cash Management Executives are really Customer Service Advisors who are the first point of contact for clients. Our Business Relationship Managers focus on a portfolio of customers with small businesses, to help those grow.

Client Services Executives look after Business Banking clients, many of which are start-ups. And Onshore Specialists raise and manage incidents relating to our electronic banking products, providing excellent service every time. A few roles largely have internal customers, but service is still central to what they do.

Why not take a closer look to see what would suit you?

Featured Stories

Six reasons why you’ll want to work in Barclays Sunderland contact centre
By Barclays

If you’re looking for reasons to join our Sunderland contact centre, we have six of them. Find out what makes us great and apply for a role.

Read the full article >

My summer job at Barclays might be about to launch my postgrad career
By Michael Chapman

Right from the off, even at the interview stage, I really liked what I was hearing from the managers about working at Barclays. I’d just finished the first year of my Economics and Politics degree at the University of Leeds and saw Barclays as the perfect place to take up a summer job. After being […]

Read the full article >