Contact Centres

Our Gadbrook Park, Northwich Site

We have around 1,200 team members based in Northwich. We’re dedicated to bringing a customer-focused approach to every call and raising the bar in our own individual way.

We’re looking for people from all kinds of backgrounds to join us; people who can build relationships through empathy and get to the heart of the matter on a range of issues. It’s your approach and personality that matter most; the rest we can teach you. Our training is first-class and will equip you with everything you need for this role and for your future development.


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Digital Banking

Roles at Northwich

They’re all about customer service. But that isn’t to say every job here has that term in the title. For example, our Cash Management Executives are really Customer Service Advisors who are the first point of contact for clients. Our Business Relationship Managers focus on a portfolio of customers with small businesses, to help those grow.

Client Services Executives look after Business Banking clients, many of which are start-ups. And Onshore Specialists raise and manage incidents relating to our electronic banking products, providing excellent service every time. A few roles largely have internal customers, but service is still central to what they do.

Why not take a closer look to see what would suit you?

Featured Stories

How a career at Barclays can help you (and your local community too)
By Richard Smalley

We pursue an impeccably clear strategy at Barclays: we try to mirror the communities that we live and work within. First off we recruit locally, so our colleagues are generally a microcosm of the communities in which they work. They’ll be multicultural, from different backgrounds with different levels of education and upbringing, so they very […]

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You might be surprised where our contact centres can take you
By Barclays

Our fantastic contact centres are just the place to launch your career, with plenty of opportunities and an innovative office that focuses on digital technology as well as offering training and the chance to develop your talents.

Read the full article >